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Testimonials What customers have to say about our work.
Tracey Robinson, Controller
Ripley Entertainment, Inc.
“I have worked with John Andersen of Merchant Consulting Services for five years. During that time, John has come out to visit quarterly to verify our credit card charges. When we first switched over to using Merchant Consulting Services, John saved Ripley's thousands of dollars in enhanced billback fees as well as getting us a more competitive processing rate. I know that if I have a credit card question John can either answer it directly or make a phone call to find out the answer. This past year, Ripley's had its first accounting summit-accountants from all of our Ripley's locations attended. John was invited to speak regarding credit card processing and what we could do to save money and time for both U.S. and Canadian processing. John did not have a lot of knowledge regarding Canadian processing so he did what he does best, research, and brought to our meeting some interesting information for our Canadian accountants as well as the U.S. ones.“
V.J. Sharma Director of Finance
Mission Inn Resort “In today’s world of impersonal, take a number customer service, it’s great knowing that there are people that truly believe in going the extra mile to be certain that the customer is taken care of, and their needs are not only met but exceeded. “
David McKim, CHAE VP/CFO
M & J Wilkow Hotel Group “The M& J Wilkow Hotel Group has accounts established with them since 1999. During that time, we have found the service to be exceptional for our four locations.”
Wendy B. Knippel, CPA
Best Western Oceanfront Resorts “Thanks for all your time in explaining our credit card processing. Your company’s prompt assistance after switching our accounts has been a great value. It was nice to have a friend working for you in the business!”
Fact
About 30% to 95% of transactions are now electronic, depending on the business. With this amount of your business revenue being charged a fee, you need a company that understands credit card “backroom operations.” more..
